In short:
Reporting to the VP Marketing Communications, you will provide analytical support, research, and insights and take the lead on all aspects of marketing measurement and reporting – from analysing the results of campaigns to determining ROI for marketing activity.
Working closely will colleagues across the full Marketing Communications team, you will develop and maintain all marketing measurement tools, while delivering regular reporting for all marketing activity.
What you will do:
- Develop and maintain a suite of marketing measurement tools, processes, and reports for all BAU marketing activity and channels, including email campaigns, websites, social media, events and more; provide added-value analysis and recommendations to improve performance moving forward
- Analyse business and customer data to inform the marketing strategy, supporting with segmentation, profiling, and targeting of prospective customers in all markets.
- Plan, organise, and implement qualitative and quantitative research projects – both independently and with the support of research agencies – including Customer & Broker Satisfaction Surveys, market analysis, competitor audits, strategic research projects and ad-hoc surveys
- Lead on bi-annual Customer and Broker Satisfaction Surveys in collaboration with research agency – working with key stakeholders to develop questionnaires, source contact lists and adjust surveys for each local market and language; organise follow-up sessions to share results for action-planning with relevant teams
- Analyse customer and business data to develop marketing segmentation in all markets; use data to produce accurate and insightful profiles for more effective and targeted marketing activity
- Conduct market intelligence research, as required, to support strategic business decision-making, including competitor audits, market share reports, brand awareness / perception, market opportunity and more.
What you will bring:
You will be adept at data analysis and have a keen eye for detail; creative in coming up with solutions to complex problems, you will enjoy working with a variety of stakeholders to understand their needs and deliver exceptional results.
You will also demonstrate:
- Experience overseeing and delivering projects, analysis and reporting for business purposes – ideally in a marketing context
- Exceptional analytical ability and solid experience working with PowerBI or other advanced analytical and /or reporting tools
- Excellent planning and time-management skills, able to multi-task and meet tight deadlines
- Competent and eager to work autonomously
- Commercially minded, with strong financial acumen
- Fluent in spoken and written English; knowledge of German, French and Dutch would be an asset
- Willingness to travel between European Sales offices, as required
- Knowledge and experience of the energy supply industry would be an advantage
- Completed training or degree in analytics, research, marketing, or comparable qualification
ABOUT US:
Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.
SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE’s activities span the energy value chain, from origination and trading to sales, transport and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.
Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.
Securing energy – now and for the future.
OUR BENEFITS:
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive package which includes a comprehensive range of financial, lifestyle and wellness benefits.
- non-contributory pension with company contributions of 10%
- bonus earning potential
- 25 days holiday plus bank holidays and volunteering days
- buy and sell holidays
- life assurance
- medical and dental insurance
- a wide range of optional flexible benefits
- hybrid working
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.