We are looking for a knowledgeable IT Workplace Support Analyst to join our evolving IT function in Manchester.
As part of a small team, you will be instrumental in ensuring SEFE’s IT Workplace Support functions smoothly. This role is pivotal in delivering in-person and/or remote support for hardware, software, and network issues encountered by employees. Predominantly on-site, you’ll collaborate with IT colleagues, maintaining detailed records to support continuous improvement and provide solutions effectively.
The IT Workplace Support Analyst is responsible for timely, professional technical support, resolving issues within defined SLAs, and keeping stakeholders informed. Key responsibilities include:
Securing Energy for Europe – it’s a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we’re taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.
As an integrated midstream energy company headquartered in Berlin, SEFE Securing Energy for Europe ensures the security of energy supply in Europe and drives the green energy transformation. SEFE is active in trading & portfolio management, sales, transportation, and storage of energy, and has its strongest presence in Germany and the UK. SEFE employs around 1,500 people and supplies over 50,000 customers in various European markets, from small businesses to municipal utilities, regional gas suppliers, industrial companies, power plants and multinational organisations. With a sales volume of around 200 TWh of power and gas, SEFE plays a central role in the stability of the energy supply in Europe. SEFE is owned by the Federal Government of Germany.
Our international teams work across locations in Europe, Asia, and North America. We’re passionate about energy and the important role it can play in shaping a better future.
We’re committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you’ll find an open, welcoming atmosphere that empowers you, and recognises your contribution.
In return we offer a competitive remuneration package supported by a comprehensive, and broad reaching benefits package which includes.
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
Join SEFE and help us secure gas supply across Europe and shape a better, more sustainable tomorrow.
Posted on 19/11/2024
In this role, leveraging data analytics is key to identifying trends, patterns, and anomalies that enhance risk assessments, control evaluations, and audit decision-making. By utilising comprehensive data analysis, the role aims to provide full coverage of entire data populations, eliminating the limitations of sample testing.
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